This privacy policy (“policy”) will help you understand how Shred Vault® (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use shredvault.com (“website”, “service”) or when you email us or receive email from us (“email”).

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.  By continuing your use of our service, you will be agreeing to the revised policy.  If we change our policy significantly, we may notify you.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address.
  • Your contact information, including your name and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior on our website.

When you contact our customer support team, we may have to access your account information in order to respond to it.

When you order Shred Vault® bags from our authorized retailers, we will collect your shipping address.

Information Collected From Your Use of the Service

When depositing your Shred Vault® bag into a Shred Vault® kiosk, a security camera located within the kiosk will take a photograph of your face.  The photograph will be time/date/location stamped.  These photographs are associated with the Shred Vault® bag bar code, which is associated with your account.  Photographs may also be taken if a security alert is trigger from the kiosk.  We collect this information as part of our security protocols and in connection with our certification standards.

We may also collect your phone number when you use the Shred Vault® kiosk.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behavior and personal preferences.
  • To fulfill orders.

Who We Share Your Information With

Shred Vault® will not lease, sell or distribute your personal information to any third parties, unless we have your permission.

We may share your information when we are required to do by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process, or in response to lawful requests by public authorities.

We may share your information with third parties when we believe the disclosure is necessary or appropriate to prevent physical or other harm or financial loss, or in connection with an investigation of illegal activity or violation of the service terms.

We may share your information with third parties and affiliates that provide services to us or to whom we outsource certain services, such as such as payment, risk detection and mitigation tools, modeling and analytics tools, hosting and cloud computing service providers. Our service providers only access, process or store your information in the course of performing their duties to us.  We may also share your information with third-parties to offer you additional services, products or promotional offers.

Safeguarding and Securing the Data

Shred Vault® is committed to securing your data and keeping it confidential. Shred Vault® follows industry standards in order to prevent data theft, unauthorized access, and disclosure, and has implemented the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).

Email

Email messages contain confidential information and are intended only for the recipient named in the email. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. All e-mail sent to or from the DataShield corporate e-mail system is subject to archiving, monitoring and/or review by DataShield personnel. Computer viruses can be transmitted via email. The recipient should check this e-mail and any attachments for the presence of viruses. DataShield accepts no liability for any damage caused by any virus transmitted by this e-mail.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links DataShield Corporation is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of Your Personal Data

If you have any questions, comments or concerns regarding this policy, or if you would like to correct, update, or delete any of your personal information you have submitted to us, please call us at 1-866-976-7818.

Last Modified: June 21, 2021